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Contributors: Elizabeth Williams, SHRM-SCP, SPHR, Kerreen Conley, Katie Stewart, MA, PHR, SHRM-CP, Kristy Cranston

Navigating difficult conversations with employees is a crucial aspect of effective management, allowing leaders to address issues that impact workplace performance or behavior before it’s too late. Although addressing sensitive or uncomfortable topics can be challenging, approaching these conversations with empathy, professionalism, and candidness can make it easier to resolve issues as they arise and strengthen employee-leader communication and relationships.

In this webinar, leaders will learn:

• How to identify and overcome common sticking points and barriers
• A framework for finding various paths toward a solution
• Real scenarios from our HR leadership team

�������ϲʿ����������ͼ is recognized by SHRM to offer Professional Development Credits (PDCs) for SHRM-CP® or SHRM-SCP® recertification activities.

“The use of this official seal confirms that this Activity has met HR Certification Institute’s® (HRCI®) criteria for recertification credit pre-approval.”